If you have never booked a private chauffeur, the process can feel opaque. It is, in fact, refreshingly simple — and that simplicity is the point. The work happens behind the scenes so that, on the day, you do nothing but arrive.
Here is how a private chauffeur service works in Switzerland with Swiss Limo, from the first enquiry to the moment you step out at your destination.
Step 1 — Send your journey details
Everything starts with the details of your journey: pickup and drop-off points, date and time, the number of passengers, the luggage, and any preferences — a child seat, a particular vehicle, a quiet ride. The more we know, the more precise the quote and the smoother the day.
Step 2 — Receive a fixed quote
We reply with a clear estimate based on the route, the timing and the vehicle class. There is no meter and no guesswork: the rate is confirmed before the journey, so you know the cost in advance. For a multi-day programme, the quote covers the whole itinerary.
Step 3 — Vehicle and chauffeur preparation
Once confirmed, a chauffeur is assigned and the vehicle is cleaned, fuelled and prepared. For an airport arrival, your flight is loaded into the system so it can be tracked. The route is planned ahead, accounting for traffic and, in the Alps, for road and weather conditions.
Step 4 — Airport meet & greet or hotel pick-up
For an airport arrival, your chauffeur waits in the arrivals hall with a name board, past customs, and helps with the luggage — or meets you directly at the FBO for private aviation. For a hotel or residence pickup, the car is there at the agreed time, ready to depart.
Step 5 — The ride experience
On board, the experience is calm and private: climate control, Wi-Fi, water, and silence on request. The chauffeur knows the roads — including the alpine routes — and drives smoothly. The car becomes a mobile office or a quiet pause, whichever you need.
Step 6 — Changes, waiting time and extra stops
Plans change, and the service flexes with them. A short stop along the way is arranged with a word to the chauffeur; for a day of several stops, the car waits between each one under an hourly disposal. Any material change to distance or time is reflected transparently in the estimate.
Which vehicle class should you choose?
The right vehicle depends on passengers, luggage and the register of the trip. The table below is a quick guide.
| Vehicle | Passengers | Best for |
|---|---|---|
| Mercedes E-Class (business) | 1–3 | Business travel, individual airport transfer |
| Mercedes S-Class (luxury) | 1–3 | VIP arrival, diplomatic and prestige travel |
| Mercedes V-Class (van) | 4–7 | Families, small groups, luggage and ski gear |
| Mercedes Sprinter | 8+ | Delegations, group shuttles, large volume |
Frequently asked questions
Send your journey details — pickup, drop-off, date, time, passengers and preferences — via WhatsApp or the quote form. You receive a fixed estimate, and once confirmed, the chauffeur and vehicle are reserved for your exact time.
Yes. You receive an estimate based on route, timing and vehicle, confirmed before departure. There is no meter and no surprise — any material change is reflected transparently.
Your flight is tracked in real time and the pickup time is adjusted automatically, at no extra delay charge. Your chauffeur is there when you land.
Yes. For a multi-day programme, the same chauffeur and vehicle accompany you throughout, with hourly or daily disposal adapted to each stage.
The vehicle, a professional chauffeur, a normal waiting margin and — for airport service — flight tracking and meet & greet. On-board comfort (climate, Wi-Fi, water) is standard.