FAQ
Your most frequently asked questions
We rely on your numerous feedbacks to answer your questions.
Swiss Limo is a premium chauffeur and luxury transfer company operating in Switzerland. We offer private transfers, multi-day hires, event transport, airport pickups, and bespoke itineraries tailored for business travelers, families, or VIP clients.
We service all major Swiss cities (Zurich, Geneva, Lausanne, Basel) and remote alpine regions. We also handle cross-border transfers when needed, depending on regulations and client requests.
You can book via our website form, email, or phone. Provide pick-up and drop-off locations, date/time, number of passengers, luggage, and any preferences. We’ll send you a detailed quote and confirm availability.
Yes. We offer multi-day bookings and tailor your itinerary to your needs, including stops, sightseeing, or multiple destination routes.
We accept major credit cards, bank transfers, and, for business clients, invoicing. Payment terms are stated in your booking confirmation.
You can book via our website form, email, or phone. Provide pick-up and drop-off locations, date/time, number of passengers, luggage, and any preferences. We’ll send you a detailed quote and confirm availability.
We monitor flight status in real time. If your arrival is delayed or changed, we adjust the pick-up time accordingly, no need for you to call us in most cases.
We include a standard free waiting period (e.g. 30 to 60 minutes for arrivals). If waiting time exceeds that, additional charges may apply. The exact wait time policy is shared in your quote.
Yes. You can contact us to change your arrival time or flight number, and we will adjust accordingly, as long as notice is given.
Yes. Standard fare typically covers tolls, parking, and road fees. Any exceptional charges (e.g. remote access fees) will be disclosed in your quote.
Cost depends on distance, route complexity, vehicle class, waiting/stop time, extra services (meet & greet, multilingual chauffeur, child seats), and scheduling (night/weekend/high-demand).
We aim for full transparency. Hidden fees may occur for unscheduled stops, extended waiting, last-minute changes, or remote area access. These are typically specified in your quote.
Yes. Frequent clients and corporate accounts may receive negotiated or preferred rates. Reach out to discuss terms.
We provide sedans, SUVs, premium cars, minivans, and more. Choose based on passenger count, luggage, and comfort expectations.
Yes, these can be requested at booking. Small additional fees may apply depending on route and service class.
Many vehicles feature phone chargers, and some offer onboard WiFi. Be sure to request this when booking so we can allocate a suitably equipped vehicle.
Absolutely. We welcome client preferences for route, stops, climate control, music, and more. Let us know in advance to plan accordingly.
Yes. Every chauffeur holds valid licenses, carries insurance, and is trained in discretion, safety, and customer service.
Yes, privacy is a core principle of our service. All client information and conversations are strictly confidential.
Yes. Our chauffeurs always comply with local laws, speed limits, and safety protocols. No shortcuts or reckless driving.
We plan arrival windows to avoid early arrival. If delays occur due to traffic or other uncontrollable issues, we notify you and adjust timing
Cancellations made within the allowed window (e.g. 24+ hours) are free or incur minimal fee. Late or same-day cancellations may incur partial or full charges. Terms are detailed in your booking contract.
Yes, changes are allowed within reason if communicated early. Additional distance, time, or waiting may incur extra charges.
We maintain backup plans and a fleet of vehicles. In case of mechanical failure, we dispatch a replacement as quickly as possible to avoid disruption.
Yes, but availability is limited and rates are higher during events. It’s essential to book well in advance.
We drive you to the nearest vehicle-accessible point (e.g. Täsch). From there, we arrange electric taxi or train forwarding for the final leg of the journey.
Yes, subject to customs, local regulations, and distance. We will inform you of extra charges or border rules during booking.
About Us
Our mission is to provide our customers with a reliable, safe and luxurious travel experience, with exceptional customer service . We strive to exceed expectations by offering personalized and tailor-made services. We use high-quality vehicles and employ professional drivers to ensure a comfortable and stress-free journey. Our goal is to create unforgettable memories and experiences , whether for business or leisure travel.
Easy booking
Trust
Confidentiality
Expert drivers
A unique experience for you
Our professional drivers, premium fleet of vehicles, and commitment to your satisfaction make us the perfect choice. We are dedicated to exceeding your expectations on every journey, whether for business or pleasure. Experience the comfort, safety, and luxury you deserve.
Safe and secure
Our vehicles are regularly maintained to ensure your safety on the road
Flexibility
With pick-up and drop-off services we are here to meet all your transportation needs
Personalized experience
We believe in tailoring your transport to meet your specific needs and preferences.
Travel stress-free
With us you can sit back and relax while we take care of all the details.